Delivery and returns Information

Transit time depends on the recipient's location. Only business days are counted in transit time.

Please be sure to email us you wish for courier nextday delivery ( please note that this method is currently only offered by request). We currently use Royal Mail for most deliveries and thus delivery can take upto 5 working days.

We send our parcels 1st class Recorded(parcel has to be signed for and we can track the parcel to check delivery)

UK & Northern Ireland & Europe £4.50

Next Day Guaranteed £5.95 (items ordered on a Friday are delivered on monday)

Outside EU £10

If you do require an item urgently and would like to check stock please telephone or email the store, we will email you if we need to order an item in or an item is out of stock as soon as you have placed your order monday - friday.

Most of our stock showing online is available, however sometimes we may have to order a christening into the store which usually takes 48hrs so we can still usually deliver within 5 days.

If you order before 1pm we do try to send your order out the same day.

 

Returns:

All returns must be sent back to us within 7 days in the same condition as posted with tags attached & unworn for a refund or exchange. Items that have been worn or arrive back to us in a poor state with any odours will be returned back to you and no return will be given.

We can not take responsabilty for items being sent back to us that are lost in the post so please attain proof of posting.

We do not refund delivery cosy unless the return was through our own mistake and you did not recieve the item you requested.

If you are unclear about ordering please email or telephone us and we will gladly explain our policys.

if you have been given free delivery and you have returned an item through no fault of our own we will take our delivery cost from the returned item & the actual cost of the item will be refunded

Please allow 7-10yrs for you refund to be issued once we recieve the items back